Documentation and Technical Writing
Need a technical writer?
I’ve worked as a technical writer for businesses across a range of industries over the last 20 years or so, and love getting my teeth into a meaty documentation project. Getting your words right really matters. Clarity, conciseness, structure and tone all need to be considered, along with the intended audience e.g. staff, stakeholders or consumers. Here are some of the effective, engaging communications I can develop for your business:
- Technical documentation
- Operation manuals
- Product guides
- Software user guides
- Annual reports
- Internal business documentation
Accessible user manual writing
As much as I enjoy the creative side of copywriting, I’ve also worked closely with software developers over the years, resulting in a real soft-spot for creating clear, easy-to-follow documentation for end-users.
By breaking down complex processes into digestible steps, using simple, accessible language and marked-up visuals, my support as a technical author can ease the burden for your training and support teams. I have experience working with Deskpro, and can pick new systems up pretty quickly with a bit of initial training.
Strategise, simplify, succeed
Why clear communication matters
Whether it’s in-depth information for internal staff, or technical details that need translating into layperson’s terms, I can help to structure and strip-down your existing content into a format and language that readers engage with.
Previous experience includes business and product documentation for O2, annual reports for charitable organisations and product guide editing from translated Polish assets.
Fancy a quick chat?
To see how my AI editing services can help your business, drop me a line to arrange a free consultation call.